The HICD Forward Method
Four Movements. Seven Performance Pillars. One connected performance system.
Move from a clearly defined performance gap to a clear understanding of the system, co-designed interventions, changed work, measurable performance, and learning for adaptation.
The Four Movements guide how the work proceeds. The Seven Performance Pillars show what to examine.
The Four Movements
Progress through decisions—not activity.
Each movement produces a practical decision or output that strengthens the next, while learning keeps the work responsive to evidence.
Movement 01
Align on performance gaps
Clarify the results that matter and define the distance between current and desired performance. Outputs: Gap statement · success measures · alignment note.Explore this movementMovement 02
See the system clearly
Review how work actually happens and identify the conditions shaping results. Outputs: Process map · cause analysis · priority constraints.Explore this movementMovement 03
Co-design interventions
Select actions that address root causes and can survive operating and political reality. Outputs: Intervention portfolio · roles · implementation roadmap.Explore this movementMovement 04
Embed learning for adaptation
Build regular review routines so teams can read signals, make decisions, and adjust action. Outputs: Learning rhythm · dashboard · course-correction log.Explore this movement
The Seven Performance Pillars
See the system behind performance.
HICD Forward uses seven connected lenses to help leaders and practitioners understand the conditions shaping a live performance gap. Begin with the result that must improve, focus on the pillars most likely to explain it, and use the Four Movements to turn insight into practical action.
One performance system. Seven connected ways of seeing it.
Performance and Value
Clarify results that matter and the value they should create.Explore this pillarHuman Architecture and Incentives
Shape roles, expectations, incentives, and accountability to support performance.Explore this pillarWorkflow and Operating Processes
Understand how work actually flows and where performance is shaped.Explore this pillarOrganizational Alignment and Operating Reality
Align authority, ownership, constraints, and operating conditions.Explore this pillarCapability and Competency
Strengthen the ability, support, and confidence to perform under real conditions.Explore this pillarChange Leadership and Learning
Reinforce change through leadership behavior, review, and learning.Explore this pillarMeasurement, Feedback and Course Correction
Use evidence, feedback, and review to adapt and improve.Explore this pillar
A practical first step

